Information architecture • Interaction design

Vardal Turnforening

Reducing coordination through structure

A prototype connecting training schedules, participant information and session updates for a gymnastics club.

Project

Academic client project

Timeline

8 weeks • Autumn 2023

Client

Vardal Turnforening

Team

4 designers

My role

Research lead, information architecture, wireframes and prototype

Status

Concept & prototype

The challenge

Vardal’s information and communication were spread across its website, Spond, Facebook, text messages and email. Parents needed a clearer overview of activities, while trainers needed participant numbers and assistant coach availability to plan sessions.

The response

We developed a concept that brought activities, session details and communication into a shared experience. The focus was on helping users move from an overview to the information and actions relevant to a particular session.

My contribution

Working with another interaction designer and two graphic designers, I led the research work within our team, synthesised insights through affinity mapping, defined the information architecture, and designed wireframes and the interactive prototype.

Research

Small changes created more coordination work

We combined our parent interview with interviews shared by other student groups, covering parents, trainers and board members. Affinity mapping highlighted recurring needs: a clearer overview and relevant information in one place.

Parent interview

Shared interview data

Affinity mapping

Personas

Scenarios

Research theme

Design response

Research theme

Research theme

Coordination depended on remembering information across channels.

Design response

Design response

Bring relevant planning details together in the session view.

Research theme

Research theme

Changes to activities created additional follow-up work.

Design response

Design response

Connect session information with a direct route to editing it.

Research theme

Research theme

Users needed an overview before detailed information.

Design response

Design response

Start with the calendar and reveal session details when needed.

The parent perspective

Parents also described difficulty distinguishing between their children’s activities and finding relevant updates. This reinforced the need for clear organisation, and informed proposals for profile switching and notification preferences.

The affinity map from the research: Norwegian sticky notes grouped into clusters, with four themes circled in English: information exists but not in the situation where it’s needed; overview is valued more than detailed information; small changes like rescheduling or cancellation require too much coordination and create unnecessary work; coordination depends on trainers remembering everything.

The affinity map. Notes are clustered by theme (in Norwegian), with the four insights we drew from them circled.

Two yellow sticky notes from the affinity map, both from a trainer. One reads: Menneskelig svikt er mye til årsaken til problemene de opplever – typ at man glemmer å si ifra om ting. The other: Som trener kan man jo føle at det er litt håpløst med informasjon noen ganger. Men stort sett har det vært menneskelig svikt, for vi får jo varslinger og beskjed.

Enlarged: two notes from the human error (Menneskelig svikt) cluster. A trainer links many problems to people forgetting to pass information on, even though notifications exist.

Enlarged: two notes from the human error (Menneskelig svikt) cluster. A trainer links many problems to people forgetting to pass information on, even though notifications exist.

Structure

Define the structure before designing the screens

We used a top-down approach to connect public information with logged-in functions. The calendar gave trainers a route from an activity overview to session details and editing.

Focused part of the original Norwegian sitemap. Under the homepage and log-in, the calendar (Kalender) branches into events (Arrangementer), with a dotted-outlined editing step, Rediger arrangement, and training times (Treningstider). Information, About us (Om oss) and Contact (Kontakt) sit alongside. Numbered markers point to the calendar, the training-times branch and the editing step. The legend reads: dotted blue marks extra content for logged-in users where relevant.
Calendar branch of the original Norwegian sitemap: Kalender branches into events (Arrangementer), with a dotted-outlined editing step, Rediger arrangement, and training times (Treningstider). Numbered markers point to the calendar, the training-times branch and the editing step.

1

The calendar (Kalender) is the entry point to activities.

2

Events (Arrangementer) and training times (Treningstider) stay separate branches.

3

Editing, such as Rediger arrangement, is added for logged-in users where relevant.

Focused view of the original sitemap. Dotted blue outlines mark additional content for logged-in users where relevant. Original artefact in Norwegian; numbered markers added.

Work out the path from overview to action

Using personas and scenarios, we combined individual sketches into shared wireframes. These explored how trainers move from the calendar to session information and editing.

Low-fidelity wireframe of the monthly calendar: a month grid with marked days above placeholder lines for upcoming activities.

Calendar overview

Low-fidelity wireframe of a selected week with session details: placeholder lines, a participant count of 12, a trainer field and a Rediger (edit) button.

Session details

Low-fidelity wireframe of the editing state: the same week view with a trainer field, two Velg (select) options for assistant trainers and a Lagre (save) button.

Editing and trainer selection

Early wireframes explored the path from a calendar overview to session details and editing.

Prototype

Plan a session from one connected flow

Scenario

Sølvi is preparing the next training session. She needs to check how many participants are attending, arrange assistant coach support and update the session information.

Vardal prototype on a phone: the November 2023 training calendar with 3 November selected and the next session, 17:00–18:00 Trening parti 2 at Campus arena Gjøvik, with a Se mer button.

1

Find the session

The calendar connects upcoming activities with the session Sølvi needs to plan.

From the calendar to a specific training session.

2

Check the planning details

Time, location, participant count and assigned trainers appear together in the session view.

Vardal session view on a phone, in Norwegian, with three annotations. Time and location sit together at the top of the session. Participant count, so the trainer knows how much help the session needs. Assigned trainers show whether an assistant coach is still missing.
Vardal session view on a phone, in Norwegian, with three annotations. Time and location sit together at the top of the session. Participant count, so the trainer knows how much help the session needs. Assigned trainers show whether an assistant coach is still missing.
Vardal prototype on a phone: the editing sheet for the same session with the add-assistant-coach list open, offering Mathias Evensen and Mari Fjellstad, above the Lagre (save) button.

3

Update and save

Sølvi can edit session details and manage assistant coach assignments before saving.

Editing remains connected to the session being planned.

The parent-facing desktop version of the Vardal prototype on three laptops: large on top, the November 2023 calendar with Friday 9 November selected, the session details and a Meld på (sign up) button; below, the Hjem welcome page and Meldinger with a VardalBot message confirming a place in Parti 3 and the membership invoice.
The parent-facing desktop version of the Vardal prototype on a laptop: the November 2023 calendar with Parti 3 sessions marked Ikke påmeldt (not signed up), and Friday 9 November selected, showing time, participants, location, both trainers and a Meld på (sign up) button.

On desktop, parents get the same club in a wider layout: the home page, the calendar where they sign their child up with Meld på, and messages from the club.

On desktop, parents see the same session information next to the calendar and can sign their child up with Meld på.

The prototype connects the overview, planning information and editing steps within a single experience.

Accessibility considerations

Bringing session details and editing into one connected flow aimed to reduce how much information trainers needed to remember across channels. Further accessibility work would check that session changes and save status are clear, that schedules stay readable on small screens, and calendar navigation, form labels and feedback with keyboard and screen-reader users.

Reflection

A prototype for shared planning

We produced an information architecture and an interactive prototype that connected activity planning, session details and communication. The report records positive feedback from initial prototype testing, but further testing with Vardal’s own users was needed to assess how well it would support everyday coordination.

The Vardal Turnforening prototype: the parents' desktop calendar for November 2023 on a laptop, and two trainer phone screens, the week calendar with the next session and the session for 3 November with Mathias Evensen added as helper trainer.
Two trainer phone screens from the Vardal prototype: the calendar with the next session, and the session for 3 November with Mathias Evensen added as helper trainer.

The high-fidelity prototype, from the calendar to a session with a helper trainer added.

What we delivered

Research synthesis translated into user needs and scenarios.

A sitemap connecting information and member functions.

Wireframes and a high-fidelity coordination prototype.

Structure shapes the work behind the interface

This project strengthened my understanding of how information architecture affects the effort required to complete everyday tasks. Working on the hierarchy first helped us connect each screen to a user goal, rather than treating the interface as a collection of separate features.

If I continued the project, I would test realistic changes to a training session with trainers and parents, checking what they can complete independently and where they still need to contact someone for clarification. I would assess task completion, missed information and follow-up needs before drawing conclusions about reduced coordination effort.

Credits

Team: Asma Al-Sahli, Fredrik Forsberg, Jenny Ngo Luong and Mia Tomren • Supervisor: Eivind Johansen • NTNU IDG3009 Information Architecture, 3rd semester, autumn 2023

Have something in mind?

Let’s work together.

Open to projects, collaborations and design roles.

Have something in mind?

Let’s work together.

Open to projects, collaborations and design roles.

Have something in mind?

Let’s work together.

Open to projects, collaborations and design roles.